CODE OF VALUES
- We treat others as we would like to be treated.
- We listen with the intent to understand what is being said and acknowledge that what is said is important to the speaker.
- We respond in a timely fashion.
- We speak calmly and respectfully, without profanity or sarcasm.
- We acknowledge everyone as right from their own perspective.
- We make only agreements we are willing, able and intend to keep.
- We communicate any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- We look to the system for correction and propose all possible solutions if something is not working.
- We operate in a responsible manner ‘above the line’.
- We communicate honestly and with purpose.
- We ask clarifying questions if we disagree or do not understand.
- We never say anything about anyone that we would not say directly to him or her.
- We focus on finding new and effective ways to help our clients achieve their goals and dreams.
- We continuously strive to maximize internal and external client loyalty.
- We make our best effort to understand and appreciate the client’s needs in every situation.
WE HAVE FUN IN THE PROCESS!!